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Delivering a memorable customer experience

Identify the importance of mapping the patient journey and deliver a more effective continuum of care.

By Synchrony, Health & Wellness

Posted Dec 01, 2021 - 37:37 min podcast

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Delivering a memorable customer experience

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Episode 1

Jim Fedio of Fuel Medical discusses how to identify the importance of mapping the patient journey, acknowledging uncertainty early on in the patient interaction, and how to deliver a more effective continuum of care.*

Related Tags:

Hearing Patient/Client Financial Experience Podcasts

* Berger, Jonah. “The Catalyst”, published March 10, 2020

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RESOURCE

Mapping the patient journey to maximize engagement

Deliver a memorable customer experience by helping your practice manage the patient experience and develop a continuum of care.

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