Introducing Multi-­Location Management

Control promotional financing options for multiple locations with your Headquarters. Learn more.

Questions?

  • CareCredit account information
  • Info about the CareCredit Direct software and initial trouble shooting

(800) 859-9975

(press option 1, then 3, then 2)

For hardware related questions:

  • Ordering an iPad® or accessories
  • iPad set-up

(877) 229-2713

For update related questions:

  • Information about CareCredit Direct software update

(800) 859-9975

(press option 1, then 6)

Hours: Monday - Friday: 8:00am - 12:00 midnight (EDT), Saturday: 10:00am - 6:30pm (EDT)

Need to update CareCredit Direct?

An iPad showing a Update Required page

In order to upgrade CareCredit Direct on your patient or client-facing device, simply follow the 4 steps below. With this update you’ll be able to customize the promotional financing options you offer, set the minimum transaction amount and let your clients pay from the device.

An iPad showing a Update Required page

Verification

Enter your MID, ZIP and a valid CareCredit Pro User Name
(any previously entered MID and ZIP will be pre-populated)

An iPad showing a Update Required page
An iPad showing a Update Required page

Device Registration

Create a name for your device and select the device type
(desktop, laptop or tablet)

An iPad showing a Update Required page
An iPad showing a Update Required page

Customize Settings

Select the promotional financing options you'd like to offer and the minimum transaction amount
(settings made here will be displayed in both the CareCredit Direct Payment Calculator and new Pay Now feature, and will affect all devices registered to the same MID)
 

Multi-­Location Management

CareCredit Direct will recognize if you’re a Headquarters Merchant with multiple locations. This will allow you to control CareCredit Direct settings for devices at each of your locations. Download this guide to learn more about this feature.

An iPad showing a Update Required page
An iPad showing a Update Required page

Acknowledgment and Agreement

Agree to the terms of use and click "Complete Setup"

An iPad showing a Update Required page
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