Frequently Asked Questions


The Pay My Provider website allows you to pay outstanding healthcare bills online using your CareCredit credit card. Whether it's your recent visit to the dentist, your pet’s vaccinations or a friend’s LASIK treatment – CareCredit makes it easy for you to pay on time – safely and securely.

Search for your doctor or provider at If your provider is in the CareCredit network and accepting payment online, they will be listed here and can be selected for payment. Not all providers accept online payment. Ask your provider for details or refer them to join the CareCredit network!

CareCredit offers promotional financing for 6, 12, 18 or 24 months on purchases of $200 or more, for 24, 36 or 48 months on purchases of $1,00 or more, and for 60 months on purchases of $2,500 or more.

Nothing extra! There is no additional fee for cardholders to pay a participating doctor or healthcare provider online with CareCredit.

Yes, you can use your own CareCredit card to pay for a family member, a friend, or even a pet through Pay My Provider. Just search for the doctor or provider you wish to pay and follow the prompts to complete payment. You will need the patient’s full name, a patient ID/account number (optional), procedure/visit date and amount owed to make a payment.

Yes. We ensure all financial information is secure with 128-bit secure socket layer technology.

Yes, Pay My Provider is for you to use your CareCredit card to pay a doctor or provider online. If you are not cardholder, you can apply for a CareCredit credit card and get an immediate decision. If approved, you can use Pay My Provider to make a payment right away – no need to wait for the card to arrive in the mail!

Right away. Your transaction will be deducted at the time of purchase. Log into your CareCredit account online, access the CareCredit app on your smartphone, or check your printed statement for details.

The amount and date on which payment is due to CareCredit will be available once the current billing cycle completes in our system. This can be as soon as 31 days. Log into your CareCredit account online, access the CareCredit app on your smartphone, or check your printed statement.

Log into your account at to confirm that the transaction was processed. If you have a copy of the receipt that was emailed to you at the time of transaction, forward a copy to your provider and have them contact Provider Services at (800) 859-9975. If you don’t have a copy, contact Cardholder Services at (866) 893-7864 to have the issue escalated.


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Use CareCredit to pay your healthcare bills online

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