Dedicated support you can rely on for your business

Find answers to the most frequently asked questions about CareCredit's financing solution.

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Need help?

We're here to answer all your questions related to CareCredit.

Getting Started

Why do I need to accept the CareCredit credit card if I already accept general-purpose credit cards?

Why should I recommend CareCredit to my patients or clients?

How do I get started?

What type of businesses and practices does CareCredit work with?

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Financing Options

What financing options do you offer?

Can I select special financing offers for my practice?

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Patient and Client Experience

How do my patients or clients apply for a CareCredit credit card?

How do my patients or clients pay?

What will my patients or clients pay?

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Enrolled Provider

What are the processing fees for my practice?

How and when will I be paid?

What if my patients or clients don't pay their bills?

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Provider Support

What kind of support can I expect if I enroll with CareCredit?

Where can I access marketing materials?

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Contact us

We’re here to help you get started or answer your questions related to CareCredit. Please complete the form below to connect with a member of our team.
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* CareCredit Path to Care Findings, 2022.
** Subject to the representations and warranties in the Agreement with Synchrony.