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Man and woman using CareCredit credit card to pay at office

March 2025

CareCredit FAQs for Providers: What to Know for Your Practice or Business

Get your questions answered about the CareCredit credit card, including how it can be used by patients and clients, the ways it can benefit health and wellness practices or businesses, processing logistics and more.

5 min read
Doctor shaking patient's hand

February 2025

The Role of Third-Party Financing in the Health and Wellness Payment Landscape

With demand for health and wellness care rising, is in-house financing still optimal for spreading out costs over time? Learn how third-party financing helps meet patients’ needs while delivering business benefits for providers.

7 min read
Medical receptionist passing credit card back to patient

February 2025

Digital Tools­­ and Strategies Can Help Improve the Patient Payment Experience

As patients' needs shift, it may be necessary for ambulatory surgery centers to leverage modernized solutions for care and patient engagement. Learn why digitization of patient payment solutions could be part of that initiative.

5 min read
Woman holding corgi while veterinarian pets it

February 2025

Lifetime of Care: Empowering Pet Health Through Every Stage

Pet owners often focus on their pet's current health status instead of proactively planning for a Lifetime of Care. Help clients provide their pets with the Lifetime of Care they deserve in ways that fit their goals and budgets.

5 min read
Three health professionals working together at conference table

February 2025

5 Key Trends in Healthcare Payments to Watch

With emerging digital solutions and established healthcare payment and financing partners, providers are bridging the gap between what consumers want and need and what providers can offer.

7 min read
Healthcare professional on phone while writing on notebook, laptop in front of her

February 2025

Billing for Telehealth: Best Practices and Key Questions to Ask Payers

How well does your practice support patients throughout the telehealth billing process? Discover ways to improve your patient payments process and boost your financial performance.

5 min read
Client working with healthcare professional on form

February 2025

5 Helpful Strategies to Improve Your Healthcare Billing Process

Healthcare billing plays a crucial role in keeping your operations running smoothly. Learn smart strategies for reviewing and improving the billing process for your patients and practice.

7 min read
Healthcare professional on the phone

February 2025

6 Strategies to Reduce Churn and Boost Patient Retention

Improving patient retention benefits both the provider and the patient. Learn strategies to help improve your patient or client experience and inspire loyalty.

7 min read
7 Benefits of Offering Patient Financing

February 2025

7 Benefits of Patient Financing for Health and Wellness Practices

Flexible financing gives patients and clients another way to pay for care at the time of service, which helps both patients and your practice. Learn more about the benefits.

5 min read
Provider speaking with client

February 2025

Patient Financial Communication Tips and Scripts

Learn when and how to most effectively talk to patients about the cost of care and payment options that can help them access the care they want and need.

4 min read
Dentist speaking with female patient

February 2025

Appealing to Patients Seeking Cosmetic Dentistry

Get expert insights on how to address patients’ concerns about the costs associated with cosmetic dentistry. Learn how to help them find the best path to care.

5 min read
Man and woman filling out forms at reception desk

February 2025

Patient Responsibility: Overview and Guidance for Healthcare Providers

Learn how patient financial responsibility works within the health and wellness billing process and what you can do to help patients understand and pay for their out-of-pocket expenses.

7 min read
Curbside pickup illustration

February 2025

The Evolution of Curbside Care: A New Standard of Modern Veterinary Care

The COVID-19 pandemic introduced curbside care, telehealth and other innovations that help vet practices offer more delivery options, improve communication, streamline workflows and reduce staff burnout. Learn about these strategies.

7 min read
Woman speaking to another woman at a healthcare reception desk

February 2025

How to Help Your Patients Navigate the Annual Deductible Reset

Improve the patient-provider relationship by engaging in conversations about the annual deductible reset.

7 min read
mapping-patient-journey-maximize-engagement

February 2025

Mapping the Patient Journey to Maximize Engagement

Learn how to deliver a memorable customer experience and develop a continuum of care that increases patient engagement and satisfaction through every step of the hearing care journey.

9 min read
Woman speaking with healthcare professional

February 2025

How to Communicate Financial Responsibilities to Patients

Discover helpful ways to effectively communicate healthcare financial responsibilities with patients before, during and after care.

6 min read
Receptionist wearing scrubs on phone at front desk

December 2024

Mastering the Initial Patient Contact and Pre-Appointment Conversation

Learn tips from health and wellness providers for building trust and creating a smoother patient or client experience at the start of their care journey.

10 min read
Dog at vet appointment

November 2024

Prepare to Keep Caring with Healthy Cost Conversations

Proactive conversations about the cost of care for pets can build trust, loyalty and stronger relationships with your clients. Learn how to be prepared for the cost conversation.

2 min read
Two veterinary techs working with a horse

November 2024

The Art of Setting Boundaries and Keeping Them

Four tips to help you master the art of boundaries and drive resilience in your life as a veterinarian.

2 min read
Man and woman with a horse

November 2024

Building Trust and Getting Paid: A Guide to Managing Client Expectations

With the right communication, resources and advanced planning, you can create a smoother payment process for both clients and your practice.

2 min read
Two women with a horse

November 2024

5 Ways You Can Build Healthy Financial Relationships with Horse Owners

Follow these strategies to help your clients better prepare for the cost of their horses’ veterinary needs over a lifetime.

2 min read
Man and woman with a horse

November 2024

A Field-Tested Strategy to Help You Rein in Receivables

Learn key strategies for overcoming payment obstacles in the field and creating a smoother accounts receivable process for your equine veterinary practice.

2 min read
Man filling out form next to woman

November 2024

Best Practice: Hire the Friends You Don’t Know Yet

Learn helpful dental hiring strategies, including looking outside your own circle and even beyond the dental industry when recruiting new team members.

5 min read
Woman being fitted with hearing aid

October 2024

7 Tips for Engaging Younger Patients in Their Hearing Health

Research shows a lack of urgency among consumers, especially younger generations, when it comes to taking care of their hearing health. Learn some tips for getting younger patients more engaged.

5 min read
Patient receiving tablet from receptionist

October 2024

Add Value to Your Dental Practice by Adding Revenue Streams

What’s the best way to add new revenue streams to your dental practice? One dentist shares his experiences and insights for thinking beyond basic dental care products and services.

5 min read

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Interested in offering flexible financing with the CareCredit credit card?

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