Insights, Articles and Resources for Healthcare Providers

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Best Practice: Hire the Friends You Don’t Know Yet

Learn helpful dental hiring strategies, including looking outside your own circle and even beyond the dental industry when recruiting new team members.

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7 Tips for Engaging Younger Patients in Their Hearing Health

Research shows a lack of urgency among consumers, especially younger generations, when it comes to taking care of their hearing health. Learn some tips for getting younger patients more engaged.

Patient receiving tablet from receptionist

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Add Value to Your Dental Practice by Adding Revenue Streams

What’s the best way to add new revenue streams to your dental practice? One dentist shares his experiences and insights for thinking beyond basic dental care products and services.

5 Ways to Improve Revenue Cycle Management

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5 Ways to Help Improve Revenue Cycle Management

Revenue cycle management (RCM) is critical for health and wellness providers. Implementing RCM best practices could help you improve your patient experience and stay financially healthy.

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How to Help Your Patients Navigate the Annual Deductible Reset

Improve the patient-provider relationship by engaging in conversations about the annual deductible reset.

Information about the Medical Billing Process

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How the Health and Wellness Billing Process Works

This article explores the lifecycle of a health and wellness bill, from pre-appointment planning through the patient visit and utilization review.

Increase revenue in health systems graph

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How to Help Increase Healthcare Revenue

From workflow inefficiencies to navigating ever-changing regulations, increasing healthcare revenue can be challenging. Read on for our helpful strategies.

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Strategies to Help Improve Patient Retention

Improving patient retention benefits both the provider and the patient. Learn strategies to help boost your patient experience and inspire loyalty.

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How to Help Improve the Patient Financial Journey

Strategies to improve the patient financial journey and key benefits that can result from an improved patient financial journey

7 Benefits of Offering Patient Financing

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Patient Financing: 7 Benefits for Your Patients and Practice

Allowing patients to pay healthcare costs over time can lead to a healthy accounts receivable and improve patient satisfaction.

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6 Key Trends in Healthcare Payments to Watch

With emerging digital solutions and established healthcare payment and financing partners, providers are bridging the gap between what consumers want and need and what providers can offer.

Talk About Financing Options With Medical Patients

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How to Talk About Financing Options with Patients

Discover helpful ways to effectively communicate financial responsibilities and financing options with patients before, during and after care.

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You may be able to enhance the patient payments process: Strategies to consider

By focusing on strategies to improve the patient payments process, providers can help patients pay for the care they want and need while simultaneously recouping necessary revenue.

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Billing for Telehealth: Best Practices and Key Questions to Ask Payers

Telehealth care is on the rise. How does billing for telehealth compare to in-office visits?

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How to optimize your patient payment experience to help improve patient loyalty

The payment experience impacts patient loyalty. This article will examine the connection and offer strategies to improve the payment experience to help enhance patient retention.

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Why Is Healthcare Revenue Cycle Management Important?

A successful revenue cycle management process is essential in healthcare. Find out how RCM works, ways to improve it, and how to tackle common challenges.

How to offer payment plans for your patients

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How to offer flexible payment options to your patients

Payment plans can benefit patients, providers, and healthcare systems. Learn more about the advantages of healthcare financing plus best practices.

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An in-depth look at patient financing options

Discover why patients seek financing options and the pros and cons of the two of the main options for patient financing.

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Patient Responsibility: Information to consider

Why patient responsibility for payment is increasing and how you can help patients meet their responsibilities.

Communicate Financial Responsibilities Patients

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How to communicate financial responsibilities to patients

Discover helpful ways to effectively communicate healthcare financial responsibilities with patients before, during, and after care.

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Helpful Strategies to Review and Improve Your Medical Billing Process

Medical billing plays a crucial role in healthcare. Read on for smart strategies to review and improve the medical billing process for your patients.

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Billing & collections for patients and providers

Medical billing and collections are essential for healthcare organizations’ financial health, but they can be a positive part of the healthcare experience for patients as well.

Two healthcare professionals looking at a file

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It’s Almost Time to Celebrate Your Office Management Team

Looking for ways to celebrate Office Manager Appreciation Month? Learn practical ways to let your office manager and front office staff know how much they mean to your dental practice.

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Recognizing Burnout in Healthcare Staff and Ideas for Addressing It

The contributing factors to healthcare worker burnout and the results of a valuable survey that assesses the factors of employment that healthcare workers most value.