Delivering a memorable customer experience
Identify the importance of mapping the patient journey and deliver a more effective continuum of care.
By Synchrony, Health & Wellness
Posted Dec 01, 2021 - 37:37 min podcast
Episode 1
Jim Fedio of Fuel Medical discusses how to identify the importance of mapping the patient journey, acknowledging uncertainty early on in the patient interaction, and how to deliver a more effective continuum of care.*
* Berger, Jonah. “The Catalyst”, published March 10, 2020