Learning to speak “pet owner”

An AVMA study, Language That Works: Changing the Way We Talk About Veterinary Care, reveals the words veterinary teams should (and shouldn’t) use when talking with pet owners.

By Synchrony, Health & Wellness

Posted Jun 18, 2024 - 2 min read

This infographic includes information to help change how you talk to clients in order to help them better understand the value of preventative care, which can lead the way to healthier pets.

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Animal & Pet Care Practice Growth Patient & Client Experience Research

This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual advisors with respect to any information presented. Synchrony and its affiliates, including CareCredit, make no representations or warranties regarding the content. All statements in this article are the sole opinions of the author.

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