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The 3 Main Credit Bureaus: What They Do and How They Vary

Ever wonder about the companies behind your credit reports? Learn more about Equifax, Experian and TransUnion, the three major credit reporting bureaus, and what makes each one unique.

Written by Dawn Papandrea

Posted December 20, 2024

Woman holding mobile phone

As a consumer, when you apply for a credit card, loan or mortgage, the lender may check your credit. You may have also looked at your own credit report from time to time. But did you ever wonder what the three credit bureaus — Experian®, Equifax® and TransUnion® – actually do and how they differ from each other?

Learn more about these three credit bureaus, what they do and the role they play in your credit status.

What Are the Three Main Credit Bureaus?

While there are other smaller credit bureaus, the three main players in the credit reporting space are:

  1. Equifax
  2. Experian
  3. TransUnion

As credit reporting agencies, they collect data from banks, creditors, auto finance companies, lenders and other entities. Additional information may come from public records.1

How Is Information From Credit Bureaus Used?

Credit bureaus use the data they collect in a variety of ways that ultimately impact your financial life.

Creating credit reports

The collected information is then used to develop individual consumer credit reports, which are compilations of each person’s credit history. Credit reports contain a consumer’s main contact information; information about existing credit and loan accounts; public record items such as court judgments, tax liens or bankruptcies; and a list of inquiries made into your credit report.1

Calculating credit scores

The information in credit reports is then used to calculate credit scores, which serve as a measure of how creditworthy a consumer is. This helps companies determine if they want to extend credit to or do business with a person and, if so, what interest rate and terms to offer.1

Fraud alerts and credit freezes

Each of the credit bureaus also makes it easy for consumers to place a fraud alert or request a credit freeze on their credit files to prevent new credit from being opened in their name. This can be a preventative measure for guarding against identity theft or a temporary solution if you suspect your identity may have been compromised.2

Overview of the Credit Bureaus

The credit bureaus are three separate entities, but they all have a similar function – to collect and compile consumer data. As a consumer, you can set up accounts with one, two or all three of the bureaus to view, to correct or to freeze your credit reports.

1. Equifax

Equifax, the oldest of the credit bureaus, was originally founded in 1899 under the name Retail Credit Company. It was the first agency to compile lists of creditworthy borrowers.3

Today, Equifax — which is headquartered in Atlanta — calls itself “a global data, analytics and technology company.”4 The bureau has operations in 24 countries and employs 15,000 people.4 Equifax maintains 245 million consumer credit files in the U.S. alone.5

Other facts about Equifax

  • It offers income and employment verification services, using The Work Number® database.6
  • You can get your free credit score each month as part of Equifax Core Credit™️.7
  • Equifax offers identity theft protection services.7

2. Experian

Experian launched in 1996; although technically, its roots date back to 1826 in London. It is a global technology-driven organization that "transform[s] data into information to help people to improve their financial lives."8

Experian has 245 million credit-active consumers in the U.S.9 The bureau has a workforce of nearly 22,000 people across 30 countries.10 Its U.S. headquarters are in Costa Mesa, California.11

Other facts about Experian

  • Experian offers a Smart Money™ Digital Checking Account with no monthly fees that lets customers share bill pay information to raise their scores.12
  • The Experian app lets you track your FICO® score and sends credit alerts.12
  • Experian became the first credit bureau to collect “buy now, pay later” data when it launched the Apple Pay Later partnership in early 2024.13

3. TransUnion

TransUnion was formed in 1969 when it acquired the Credit Bureau of Cook County (CBCC), an agency that was manually keeping 3.6 million credit files.14 Over the years, the company has grown into a global information and insights company.14 TransUnion has more than 13,000 associates operating in more than 30 countries.15

In the U.S., TransUnion has credit files on more than 200 million consumers.16 Beyond just credit reporting, TransUnion operates seven global product lines: marketing solutions, fraud prevention, risk management, advanced analytics, consumer engagement, investigative solutions and communications solutions. 17

Other facts about TransUnion

  • TransUnion’s corporate headquarters are located in Chicago.18
  • The TransUnion blog offers free education and advice about personal finance topics, from credit management to buying a house to student loans.19
  • Over the years, TransUnion has acquired companies including CallCredit, Neustar, Inc. and Verisk Financial Services to expand its offerings and continue growing.14

Comparing Different Credit Bureaus

From a consumer standpoint, the three credit bureaus function very similarly and provide comparable credit reporting services. Where they differ most is in the credit scoring models they use and the additional solutions they offer.

Experian vs. Equifax vs. TransUnion

  Experian Equifax TransUnion
Credit score used Uses the FICO Score 8 model, which has a score range of 300 to 850.20 Uses an educational credit score developed by Equifax, which ranges from 280 to 850.21 Uses the VantageScore® 3.0 credit score, which has a range of 300 to 850.22
Unique features Experian Boost®: Get credit for bills like your cell phone, utilities, rent and insurance Equifax Knowledge Center: A content hub of credit and personal finance education Active Duty Credit Center: Free credit monitoring for military consumers
Credit monitoring services Free $16.95 per month; $29.95 per month for a family plan $29.95 per month

The Importance of Monitoring Your Credit Reports

Monitoring credit reports from each of the top three credit bureaus is the best way to keep tabs on your credit and ensure there is no fraudulent activity taking place. It can also help you gain insight into why your credit score is what it is and help you develop an action plan to improve it.

While it used to be you could pull your free credit report once per year from each of the bureaus via AnnualCreditReport.com, now all three bureaus allow you to check your credit report as often as weekly.23

Your best bet is to take a look every couple of months if you see an unexplained drop in your credit score or whenever you suspect that your identity may have been compromised.

Keep in mind that it is normal for each one of your credit reports to have slightly different information since some creditors and lenders report to only one bureau. That's why looking at all three is the best way to get a full picture of your credit health.

Beyond looking at your credit reports periodically, you can also sign up for free credit monitoring programs offered by various banks and credit cards. Experian offers free services as well. For a higher level of monitoring, you can consider paid services such as those offered by Equifax and TransUnion.

Managing Health and Wellness Costs With the CareCredit Credit Card

If you are looking for an option to help manage your health and wellness costs, consider financing with the CareCredit credit card.* Get the care you want or need with easy, flexible financing options that allow you to pay for out-of-pocket expenses over time. Use our Acceptance Locator to find a provider near you that accepts CareCredit. Continue your wellness journey by downloading the CareCredit Mobile App to manage your account, find a provider on the go and easily access the Well U blog for more great articles, podcasts and videos.

Your CareCredit credit card can be used in so many ways within the CareCredit network including vision, dentistry, cosmetic, pet care, hearing, health systems, dermatology, pharmacy purchases and spa treatments. How will you invest in your health and wellness next?

Author Bio

Dawn Papandrea is a journalist with more than two decades of experience covering personal finance and consumer issues. She has written for leading financial publications and organizations, including U.S. News & World Report, Investopedia, BankRate and others.

* Subject to credit approval.

The information, opinions and recommendations expressed in the article are for informational purposes only. Information has been obtained from sources generally believed to be reliable. However, because of the possibility of human or mechanical error by our sources, or any other, Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) does not provide any warranty as to the accuracy, adequacy, or completeness of any information for its intended purpose or any results obtained from the use of such information. The data presented in the article was current as of the time of writing. Please consult with your individual advisors with respect to any information presented.

© 2024 Synchrony Bank.

Sources:

1 “Credit reports and credit scores,” Board of Governors of the Federal Reserve System. Accessed May 29, 2024. Retrieved from: https://www.federalreserve.gov/creditreports/pdf/credit_reports_scores_2.pdf

2 "What do I do if I've been a victim of identity theft?" Consumer Financial Protection Bureau. February 27, 2024. Retrieved from: https://www.consumerfinance.gov/ask-cfpb/what-do-i-do-if-i-think-i-have-been-a-victim-of-identity-theft-en-31/

3 “The history of consumer credit,” Equifax. Accessed May 29, 2024. Retrieved from: https://assets.equifax.com/assets/usis/Equifax_Credit_History.pdf

4 “Newsroom,” Equifax. Accessed May 29, 2024. Retrieved from: https://www.equifax.com/newsroom/

5  “Consumer credit file,” Equifax. Accessed May 29, 2024. Retrieved from: https://www.equifax.com/business/product/consumer-credit-file/

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7 “Get your free credit score,” Equifax. Accessed May 29, 2024. Retrieved from: https://www.equifax.com/personal/products/credit/free-credit-score/

8 “Our history,” Experian PLC. Accessed May 29, 2024. Retrieved from: https://www.experianplc.com/about-us/our-history

9 “Enter the consumer credit world,” Experian. Accessed May 29, 2024. Retrieved from: https://www.experian.com/consumer-information/

10 “About Experian," Experian. Accessed May 29, 2024. Retrieved from: https://www.experian.com/corporate/about-experian

11 “Our locations,” Experian. Accessed May 29, 2024. Retrieved from: https://www.experian.com/corporate/experian-locations

12 “Reach your credit and money goals,” Experian. Accessed May 29, 2024. Retrieved from: https://www.experian.com/

13 “Experian consumer credit reports to now include Apple Pay Later loan information,” Experian PLC. February 28, 2024. Retrieved from: https://www.experianplc.com/newsroom/press-releases/2024/experian-consumer-credit-reports-to-now-include-apply-pay-later-loan-information

14 “About us,” TransUnion. Accessed May 29, 2024. Retrieved from: https://www.transunion.com/about-us

15 “TransUnion announces earnings release date for first quarter 2024 results,” TransUnion. March 26, 2024. Retrieved from: https://newsroom.transunion.com/transunion-announces-earnings-release-date-for-first-quarter-2024-results/

16 “CFPB and FTC take actions against TransUnion for illegal rental background check and credit reporting practices,” Consumer Financial Protection Bureau. October 12, 2023. Retrieved from: https://www.consumerfinance.gov/about-us/newsroom/cfpb-ftc-take-actions-against-transunion-illegal-rental-background-check-and-credit-reporting-practices/

17 “Business,” TransUnion. Accessed May 29, 2024. Retrieved from: https://www.transunion.com/business

18 “Global offices,” TransUnion. Accessed May 29, 2024. Retrieved from: https://www.transunion.com/about-us/global-locations/north-america

19 “Find your financial freedom,” TransUnion. Accessed May 29, 2024. Retrieved from: https://www.transunion.com/blog/main

20 “Free credit score,” Experian. Accessed May 29, 2024. Retrieved from: https://www.experian.com/consumer-products/credit-score.htm

21 “What is the difference between credit scores from Equifax and credit scores from FICO?” Equifax. Accessed May 29, 2024. Retrieved from: https://www.equifax.com/personal/help/article-list/-/h/a/what-is-difference-between-fico-score-and-equifax-credit-score/

22 “Frequently asked credit questions,” TransUnion. Accessed May 29, 2024. Retrieved from: https://www.transunion.com/frequently-asked-credit-questions

23 “You now have permanent access to free weekly credit reports,” Federal Trade Commission. October 13, 2023. Retrieved from: https://consumer.ftc.gov/consumer-alerts/2023/10/you-now-have-permanent-access-free-weekly-credit-reports