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PODCAST
Identify the importance of mapping the patient journey and deliver a more effective continuum of care.
Support the needs of today’s digital patient in three key areas: confirmation appointment reminders, check-in kiosks and contactless payment solutions.
ARTICLE
Learn more about patient payment and patient financing options plus how they work. We also cover trends and innovations in healthcare payments.
The patient financial experience can strongly impact patient satisfaction, engagement, and retention.
The importance of being proactive in communicating with clients about cost and payment options to help build trust, earn loyalty and strengthen your relationships.
GUIDE
You would never know it from the innovations veterinary teams adopted— and even rigged up themselves—during the Coronavirus pandemic.
Some of those strategies can live on in practices that want to continue offering tailored service to pet owners.
Many of the good ideas and innovations that grew out of curbside care are worth holding on to.
How to stay socially connected to patients while they are socially distanced.
VIDEO
Engage and reach new patients with strong social media strategies and educational content.
Social proof and how to develop content around your personal brand to boost your marketing effectiveness.
These tips will help you have supportive conversations and ongoing communication with your patients or clients about cost and payment.
On this step of the journey, learn to convert patient engagement into appointments.
A landing page helps answer questions about CareCredit and educate your patients or clients on how to pay over time.
Leveraging technology to minimize friction in the patient experience.
TOOL & TEMPLATE
Worksheet to help present financing options for frames and lenses.
A guide to presenting CareCredit, financing options, addressing hesitations, and handling declines.
Look at social media differently to see practice growth with Dr. Brian Harris.
Worksheet to help present financing options for MGD treatments.
The CareCredit health and wellness credit card gives you a convenient, flexible way to pay for care for the whole family—including pets.
How to overcome your own limiting beliefs about patient financing to generate greater success.
How-to-incorporate -and-execute topics that separate successful dry eye practitioners from unsuccessful.
With the CareCredit custom link, your clients can apply and pay curbside while you're taking care of their pet inside.
How to build a great team that will help grow your patient base.